Soul, Strength & Strategy

Recent National Insurance hikes have driven up business costs significantly. For many providers, this has meant a 10 percent increase in staffing costs almost overnight. There has been no corresponding uplift in the rates paid by local authorities or ICBs. So while the cost of running a care service rises,…

The Inevitable Squeeze: Higher Costs, Lower Funding By now, every UK business owner is aware of the Labour government’s employment rate and rule changes taking effect from 6th April 2025. These changes will have a profound impact, particularly on the home care sector. The government’s approach seems contradictory—raising costs while…

Introduction: The Pursuit of Perfect Care For the most optimal care experience, staff would never get sick, take holidays, get tired, or get fired! Humans make mistakes. We don’t always learn the first, second, or even third time around. For someone to receive the most outstanding care experience, all these…

Life & Motivation Born in India as the youngest of four, I had a fairly traditional and modest upbringing. This isn’t a rags-to-riches story—we had everything we needed growing up, thanks to my parents. In 1992, my father made a bold move. He relocated us from India to the UK…